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About Me

I’m a UX Researcher, information desk receptionist, and former high school English teacher. My unique background leads me to highlight accessibility and consistency in everything I design – whether it’s a museum experience, lesson plan, mobile app, or website.

I love user interviews, usability testing, exploring user flows, service design, and working with clients. Working at a design agency is my dream because I’m excited by the variety of projects working in client services entails. I want to learn about lots of different industries and how products can best be designed for their specific user needs!

My eclectic background has given me many valuable transferrable skills (leadership, clear communication, empathy, public speaking, active listening, receptive to constructive feedback, etc.), and I am confident in – and excited about! – my ability to create meaningful and impactful designs that will improve users’ lives.

In my spare time, I dance, sing, read, write, and play board games. I’m a UNC Chapel Hill graduate (#doubletarheel) and a devoted cat mom.

Myers-Briggs: INFJ

Favorite Broadway musicals: Hamilton and Moulin Rouge

Favorite music artist: Taylor Swift

Favorite literary work: Hamlet

Samantha Gross, a Chinese-American woman in her early 20s, sitting outside on a wooden park bench. She has long black hair, is smiling and laughing, and wearing a tank top printed with yellow and white flowers
Samantha Gross, a Chinese-American woman in her mid-20s, standing en pointe in pink satin pointe shoes while holding onto a ballet bar with one hand. She is holding a sign in her other hand that says "I said yes to the shoes!" She has shoulder length black hair and is wearing a black leotard, black and white printed shorts, and pink tights.
Picture of Samantha Gross with her 2 cats. In the foreground, a brown and white long-haired Tabby cat. Midground, to the right: Black tuxedo cat. Background, center: Samantha, a Chinese-American woman in her mid-20s with long, black hair. She is smiling.
Samantha Gross, a Chinese-American woman in her early-20s with long black hair and glasses, standing in a power pose with a wide stance, one hand stretched up and pointing to the sky. Behind her is a gold photo backdrop emblazoned with the Hamilton: An American Musical logo.
Samantha is standing at UNC's Old Well with one hand on the Well while looking back at the camera. She is wearing a black Masters' graduation cap and gown and a light blue and white Masters' hood.

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